Support
Questions, bug reports and ideas are welcome. Support is in English.
Write to support@loonsoftworks.com, or use Contact the Developer in the app's Settings. Please include your iPhone and Apple Watch models and what you were doing. We usually answer within two working days.
Frequently asked questions
Does Aurochs work without my phone?
Yes. You can pick a routine, run the whole workout and change the routine on Apple Watch. The Watch sends the workout to your iPhone the next time they're together.
Where are my workouts stored?
On your iPhone and Apple Watch only, and in your device backups if you use them. Aurochs has no account and no servers, so nothing you log is sent to us.
Can I bring my history from another app?
Yes. Export a CSV file from your old app and open it in Aurochs under Settings › Import. You check how exercise names are matched before anything is added. A training program can come in too: photograph it, or open it as a PDF or text, and each day becomes a routine.
How do I cancel Aurochs Pro?
Open Settings on your iPhone, tap your name, then Subscriptions, and choose Aurochs Pro. Cancel at least 24 hours before it renews. Your records stay in the app after Pro ends.
How do I move to a new iPhone?
Restore your new iPhone from an iCloud or computer backup of the old one; Aurochs comes along with its data. You can also keep a copy any time with Settings › Export.
How do I delete my data?
Delete any workout or measurement in the app, or delete Aurochs to remove everything it stored on that device. Because there are no accounts or servers, there is nothing else to delete.